Caffeinated Marketing

Gettting through all the noise, one cup at a time

Yakity Yak March 8, 2012

Filed under: Uncategorized — jenharris @ 11:55 am
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This Saturday, March 10th,  I will be on the radio (at 7:30am – yikes) speaking with Martin Johncox about all the new tools that one might or might not need to be involved in. Click here to see the entire upcoming schedule.

Saturday, March 10, 2012: New social media. Pinterest? Foursquare? GetGlue? If you feel like you’re being pelted with new social media platforms, help is on the way. Jennifer Harris, Internet content specialist at D&B Supply, will help us make sense of some of the newest platforms. Since 2005, Jen has been helping businesses and clients adopt new social media with BlueLine Marketing, Caffeinated Marketing, MPC Computers, T-Sheets, Consilio and Citadel Broadcasting. Jen and host Martin Johncox will discuss a few of the new social platforms attracting the most attention and how to figure out which you might want to try out.

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How to Communicate with FB Timeline March 1, 2012

Filed under: Uncategorized — jenharris @ 12:35 pm

How to Communicate with FB Timeline

Here is a post that I did for D&B letting our customers know how to find out how to communicate with us one on one and how to enter contests now that we switched to Timeline.

Funny update: Our local NBC affiliate, KTVB, wrote a story and published it a few hours after I did about how to communicate with the new Timeline. I am a bit flattered. http://www.ktvb.com/home/related/KTVB-switches-to-Facebook-timeline-layout-141087563.html

 

She’s Alive February 9, 2012

Filed under: Uncategorized — jenharris @ 5:20 pm

I am still alive and implementing everything I have taught, consulted and trained others on with D&B Supply. Life. Life couldnt be sweeter.
I will be writing more about our implementations along with what we want to do on our web team of 2.5 ppl that serve 11 stores in 2 states.

 

How I Would Use FaceBook Places December 23, 2010

Filed under: Uncategorized — jenharris @ 10:48 am
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How can you, the local small business owner, use FaceBook’s “places” in your marketing mix? (when I say “mix” that means everything from how you answer the phones to how much you spend on a monthly basis for attracting new customers & of course keeping the oldie but goodies).
PLUG-PLUG: I SELL FOR CITADEL & WOULD LOVE TO HELP YOU DO THIS!

Here is how I would use FaceBook Places:
(of course I would have the following IN PLACE already…)
1.  Great reputation already WITH OUT FaceBook
2.  A scheduled and impromptu editorial & promotional calendar on what is communicated “out”
3.  Policy & procedures on how to deal with negative nilly’s (be kind & treat others the way you want to be treated)


With the above…

1.  Have a tool that allows you to see INSTANTLY when someone “checks in” with Places.
2.  Do one of the following with-in MINUTES of #1-
a. respond to the person with a “Thank you! Be sure to sign up for our eNewsletter at the front desk with Alice – we give away all kinds of good stuff every month! If you tell your server ‘I love Kermit the Frog’, appetizers are on us! Cheers!”
or BETTER
b. go find that person, thank them, bring them a drink, a flower, a $5 off coupon, a hug…..do something! What kind of appreciation would YOU want from a place that you love?

Why?
Hind site is 20/20.  Wouldn’t you LOVE to be that guy who discovered how to sell on the internet FIRST?  This is that opportunity.  FaceBook (along with the many other location base services) are figuring out how to tell you who your customer is, where they are & when they are ready to buy. Information is power – you are the superhero!

ESP with a tad bit of opt in voyeurism at its finest.

This post was inspired by an eMarketer interview with Emily White, Senior Director of Local at FaceBook.

 

Hello Boise Citadel Radio December 1, 2010

Filed under: Uncategorized — jenharris @ 10:44 am

Jen has landed! Stability is good. Paycheck is good. Cubicle is good!

On Monday, November 29th, 2010 I started my new job as an Account Executive with Citadel Radio. I will be consulting with clients about their marketing practices (love that!) and why a combination of radio, web, text is a fit for XYZ business.  I will be representing 96.9 The Eagle, 93.1 Hit Music Now & 92.3 Kissin’92.

I have always believed that Radio is a good fit in a marketing mix when messaged properly.  (although Jeff Caves stated on Tuesday “so, your going to take a crack of selling traditional?”)  I truly do believe, and always have, it is your messaging, honesty, integrity, reputation and service that will make you successful – whichever medium you choose to be successful on.

I will not be out there selling to selling. I have this desire and need to help people make a difference on their bottom line…it’s the Mama in me: help & change & help & change.

Success is not a matter of luck, it’s a level of happiness that I will achieve.
All my love,
-jen

 

Promotion Of A Friend: Brad Shaw January 3, 2010

Filed under: Uncategorized — jenharris @ 10:51 am

I was just looking at my email signature & had to giggle in this new year about it.  Everything is “jenHarris09”.  When I started labeling myself, “JenHarris” was taken (she is a California photographer) so I added my college volleyball number to the end.  After being laid off at MPC & the eventual closing of the computer manufacture, a friend of mine that I worked with decided to finally get on twitter (more to shut me up more than anything else).  When he first appeared (Christmas of ’08) I urged him to change his handle to his real name (which was taken) with an added number to it.  So being the funny man he is….he added “09” to the end.  Of course I thought it was a pretty funny-smart-arsh-clever way to, again, shut me up…but his reason was:

“I figure that ’09 is, and has to be, better than ’08”

So with that looooooooonnnnnnnnngggggg background story, here is why I want you to check him out: he is an AMAZING artist!  He use to doodle in meetings the most amazing vines, lines, stripes and designs that took my breath away.  He does these family trees (see to the left) that make me tear up almost every time I look at mine.  Everyone in our family has one & it has been a huge conversation piece when we have friends over.

I have no reason in writing this except that I love his artwork and I want you to check it out.

Brad Shaw is on FaceBook.
Brad Shaw is on Twitter.
Brad Shaw has a website.

Enjoy & here’s to making twenty ten SO MUCH better than “09”
xoxo
-jen

 

Getting High On Marketing December 2, 2009

Filed under: Uncategorized — jenharris @ 10:57 pm

I just had a LinkedIn aquantance ask me to give him some tips on Twitter & I banged the following out in 10 minutes:

Hey there- What is your handle? I am JenHarris09.
1. See if you can land JoeBob as a handle or Joe_Bob or JoeBob09 (09 used as example of some number…or as a friend of mine did it just to mock me!-funny!)
1A. Make sure your profile is completely filled out. Where you are at (boise) at your URL, a bio that makes you human – not a sales guy.
2. Find locals through lists (you can look on my account and either follow that list and/or (and is best) follow Boise area people).
3. Find locals through http://wefollow.com/. “register” yourself under three tags. Boise or Idaho is best then your profession as well. Then follow all those in the tags that intrigue you for your biz.
4. Tweet that you are in the process of starting your account, you are eager to go to your first TweetUp (@Boise_TweetUp) and wanting to help them with their cell phone woes.
5. Listen/search & set up RSS for those people having woes: go to search.twitter.com (this search can also be done through your twitter home page – but search.twitter.com is better. The search.twitter is just like google-type this in – near:boise “cell phone” . it will search in the boise, idaho area for the words “cell phone”. so whatever words you put in, it will search for & update – you can then get a feed for that (rss) and plunk that into your reader…google reader is best. if you don’t have a reader, just keep checking back to search.twitter.com
6. Listen/search & engage in OTHER conversations more.
7. Listen/search, engage and solve.
8. Listen/search, engage and share.
9. Local Twitter Cell Phone rock star you will be! 🙂
10. Be honest, don’t pitch, be personal (twitter is not your personal billboard) and again, don’t pitch. Think of Twitter as a big room of people where you are getting to know them. You don’t shove your biz card in their hand and walk away, don’t do that on Twitter (or any SM site). There is a reason why they call it “social” marketing! 🙂 Good luck – hope that wasn’t overload.
Just get on & get going!
-jen
PS: Great site for Twitter apps that will give you a bit of overload: http://oneforty.com/

I am currently feeling a bit high.  I LOVE helping people discover,  learn and understand why Social Media is so vital to business.
Dear People, someone please hire me…you will NOT be sorry!
xoxo
-jen