Caffeinated Marketing

Gettting through all the noise, one cup at a time

My Move To D&B Supply March 24, 2011

Filed under: Cool News (to me),social media,Unemployed — jenharris @ 12:13 am
Tags: ,

On Wednesday the 23rd of March, I accepted a new position at D&B Supply as their new Internet Content Specialist!
Great job with a great local company. Funny how things happen…I started pursuing this job in this company almost 16 months ago.
I was unemployed and couldn’t get an interview anywhere in Boise. “In this current economic state” if you were in marketing, you were screwed…especially if you carved out a niche for yourself in this crazy new intranets type of marketing. Ahem.
I had to do something to get the needle to move so I put myself out there and said “I’ll give ‘it’ away for free– if you buy me coffee and my twins chicken nuggets”. I finally had some interest! Most ping backs were from out of town and I helped some via email but the best free coffee talk came from right here in Boise.
My daughters friends dad, whom I spoke with frequently at birthday parties and school functions, was “the IT guy” at D&B and “got it”. He was working to move the company forward in business through the website and new media. When I put out the call for free coffee and nuggets, Joe made a meeting happen -with him, the CEO and the head store manager. Wha? Crazy!?!
I talked their ears off for two hours, drank too much coffee and knew I wanted to work them someday. Down to earth people – aka: normal! I was asked if a job would ever come available at D&B in this capacity, would I be interested? Absolutely!
Fast forward 16 months, two jobs and lots of resumes later, they called. Actually, I got a tweet. 😉 Then email, then interview #1…#2…and then the offer. Wow.
I will be creating content, managing existing content and help gain momentum for bigger things.
I can’t sleep right now I am so excited- and I haven’t had any coffee since 10:15AM! Wish me luck and look out, things are just getting good.

*enter cliche “lets do it” type music here* whooohoooo!

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What Is Your Cost Per Person? March 23, 2011

Filed under: Tip of the Day — jenharris @ 9:20 pm
Tags: ,

If you are a small business & you do not know your cost per person…go grab your keys, lock the door & put up a sign that says “Sorry, Out of Business”. I could be much more crass and say “Sorry, We Had a Good Business Idea, but Don’t Know What A Business Plan Is”.

Why Should you know this simple number? (If you don’t know it, go here to calculate and convert for your type of biz – or here for another good article)
Every opportunity to promote your company that comes along should be calculated on how it will benefit your bottom line. Don’t get sold on how many eye balls see you, how many times your name is mentioned or who you are gong to be associated with (of course these are essential to know when calculating your RISK & ROI of each promotion), it’s about WHAT’S IN IT FOR YOU? And let’s be honest, you don’t have “general branding” marketing dollars – do you? So be picky where you spend those valuable marketing dollars.

Let’s Crunch Some Numbers:
You are selling a widget.
Using the above formula, you have figured that your cost per customer is (X) and you have an opportunity that fits both your demographic & psychgraphic profile of your desired client. Your objectives & strategy line up as well (if you don’t know what these are – find your sign).

I am not a math wiz – but here is what jen math looks like:  Y/X=Z

Cost Per Customer: $10
Opportunity: $500
Need to sell 50 widgets to make the opportunity pay for itself.
…and of course you have added some kind of tracking (text, phone number, super secret word of the day, funny face, certain product etc) that will tell you EXACTLY where those 50 people came from.

I found this blog comment on a post on MarketingProfs.com when I was subscribing – now I am not & I can’t find the link. sorry, looser link….but some good info regardless that I scraped while researching for this post.

On top of that, I’d calculate the ROI by looking at:

Cost per Acquisition (CPA) = Cost of campaign / Number of sales

Return On Advertising Spend (ROAS) = Total Revenue Resulting from Sales / Cost of campaign

PROFITABLE Return on Advertising Spend (PROAS) = (Total Revenue Resulting from Sales * Margin) / Cost of campaign

My favorite is CPA. I use it to compare advertising campaigns quickly

PS: Thanks Tac – I needed the push.