There have been a bazillion and one blogs lately on what to do in 2009 to make your business better. This one by Frank Martin of Marketing Magic is the best so far. It goes with my philosophies and thoughts on how to be a better business owner and conversely how to be a better consumer (aka: don’t put up w/a bad experience, someone out there wants & respects YOU as a customer).
The sooner companies realize, internalize & react to the fact that the power is in the hands of the consumers now more than EVER, they will be a success-no matter what the market.
Happy 2009 friends!